Technical Support
On completion of your Clarati installation we provide on-going technical support to our clients via our helpdesk and field support engineers. Our technical support team can assist you with all issues relating to our product range, general IT issues related to our systems and specialised advice on third party products. We can help you plan for new installations and provide advice on how to maximise the benefits from your systems.
To assist our customers we use a range of support tools which allow us to monitor and track the progress of your call, connect to your systems remotely and monitor the status of your equipment. Our clients can login to our knowledge base and view FAQs, user manuals or log support requests.
More Services: > Solution Design > Development > Project Management
enabling companies to achieve savings and make better use of their labour resources using cutting edge software and biometric hardware
